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Service | Customer Service, Contact Center, Fie...
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Data from related entity do not show up in view

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Posted on by 167

I have contact and address and I created view wit 20 fields

However I see contact data but do not see related address data for any record in view

I have the same question (0)
  • Verified answer
    Community Member Profile Picture
    on at

    Hi Shahzeb,

    A view can only show fields from a N:1 relationship, which means that you can add fields from ‘1’ entity to the view of ‘N’ entity.

    For example, my contact and custom entity is 1:N relationship.

    1.Go settings > customization > customize the system > custom > view.

    pastedimage1599703514165v1.png

    2.select one view and add columns from related entity(contact).

    pastedimage1599703519939v2.png

    3.save and publish all.

    4.Go custom view page.

    pastedimage1599703585487v1.png

    Note: if you not select contact in the custom form, you will not see records about contact.

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • Suggested answer
    Bipin D365 Profile Picture
    28,983 Moderator on at

    Hi,

    Could you please share view configuration to check this issue further?

    Between Contact And address, It has 1:N relationship OOB. As suggested above you wil only be able to select field from related entity if relationship is N:1.

    You can modify your view to use Address entity as primary entity and then selecte related contact field in your view.

    Please mark my answer verified if i were helpful

  • Pankaj Gogoi Profile Picture
    3,177 on at

    Hi Shahzeb,

    Contact has the Address field such as address1_composite, address2_composite, you don't need to link the Address entity.

      
        
        
        
        
        
        
        
          
        
      
    

    Best Regards

    PG

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