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Microsoft Dynamics AX (Archived)

Return Orders and Quality Orders

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Posted on by 2,830

Hi

Am I correct when I say Quality Orders and Return Orders do not work together as standard?

 

Thanks

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  • Bashir Ahmad Profile Picture
    5,248 on at
    RE: Return Orders and Quality Orders

    Right

  • Liam Lawson Profile Picture
    2,830 on at
    RE: Return Orders and Quality Orders

    Thanks

    When setting up quality associations I believe I am unable to set one up for Return Orders or Sales Orders of type Return Order.  Am I correct?

    Cheers

  • Suggested answer
    Bashir Ahmad Profile Picture
    5,248 on at
    RE: Return Orders and Quality Orders

    You can use the New return order page to create return orders for customers who return items that they have purchased. For example, a customer might return items if the incorrect item was received, or if an item is defective. You must create a return order for returned items before the items can be received into the warehouse

    A Quality order is created When an item must be verified,  A Quality order contains information about an item, the quantity to verify, and test instructions. Quality order does not generate inventory transactions, because all quality tests are performed in one place. But, if the item is destructed during the quality test, an inventory transaction must be generated.

    www.dynamicsaxtraining.com/.../quality-management

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