Hi
Am I correct when I say Quality Orders and Return Orders do not work together as standard?
Thanks
*This post is locked for comments
Right
When setting up quality associations I believe I am unable to set one up for Return Orders or Sales Orders of type Return Order. Am I correct?
Cheers
You can use the New return order page to create return orders for customers who return items that they have purchased. For example, a customer might return items if the incorrect item was received, or if an item is defective. You must create a return order for returned items before the items can be received into the warehouse
A Quality order is created When an item must be verified, A Quality order contains information about an item, the quantity to verify, and test instructions. Quality order does not generate inventory transactions, because all quality tests are performed in one place. But, if the item is destructed during the quality test, an inventory transaction must be generated.
www.dynamicsaxtraining.com/.../quality-management
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
We are honored to recognize Mansi Soni as our August 2025 Community…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Syed Haris Shah 9
Mea_ 4
KP-31070522-0 3