Hi everyone,
How to avoid system showing "Change Cash" when user do tender by using Voucher?
For example:
Voucher = $100
Item = $49
So, in receipt it will show "Change Cash: $51"
I don't want receipt to display "Change Cash" because user cannot return Cash when Voucher value is higher than item price. Plus, it will effect on value display in X report and Z report. Kindly advise.
Regards,
Ayuni
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You will need to advise the costumer to purchase a product equal or greater than the voucher value to enable the voucher to be used once.
Dear Eliud,
Is it possible to set Voucher can be used only once?
Regards,
Ayuni
The first mistake you have done is to tender $100 where else the total tender amount is $49 thus balance of $51.You were required to tender $49 to get a receipt showing the voucher has a balance of $51 which customer may use at a later date.If you don't allow customers to use the voucher more than ones you need to advise customers to purchase products equal or higher to the voucher value.attached is a sample
For more help on voucher issues you can use help from your manager program
go to contents>search tab and type voucher press enter to display the topics on vouchers.
Hi Eliud,
Good day! :)
Currently the issue is system shows "Change Cash = $51" in Sales Receipt when item price less than Voucher value whereby no cash return allow when using Voucher. Refer to image below:
So, in order to solve it, i have create another new Voucher upon tendering by entering -51 in order to make the "Change = 0". Refer to image below:
So, receipt will display like below. This method is acceptable by user.
However, there have another concern. The concern is Voucher FV-VCH-X001 can be used by others since it still not yet cleared. How to avoid others using this Voucher (for own purpose) or perhaps you have any other idea?
Sorry for my bad English. Hope you can understand what i'm trying to explain. Thanks.
Regards,
Ayuni Hamizah
Kindly send me Your Receipt template to eliudmugo11@yahoo.com.
Your receipt should look like attached
Hi Eliud,
Thanks for your reply.
However, may I know how to get result like in your statement "When voucher tender is used change due will always be Zero"?
Because we also using Voucher tender. But, system still calculate the Change Cash which $51. Really appreciate your advice and feedback.
Regards,
Ayuni
Create a Voucher tender
The receipt is supposed to show :previous balance,New balance and change due.
When voucher tender is used change due will always be Zero
for your case previous balance=100
new balance=51
change due=0
unless you are using a different tender type other than voucher
The receipt is supposed to show :previous balance,New balance and change due.
When voucher tender is used change due will always be Zero
for your case previous balance=100
new balance=51
change due=0
unless you are using a different tender type other than voucher
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