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Session Id :
Microsoft Dynamics GP (Archived)

Problem Event Name: APPCRASH

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Posted on by 25

Hello, 

I have 2 users that are receiving APPCRASH errors when launching Dynamics GP2010 after I applied SP3, all other users and the sa user log in successfully.

The Customer runs a single client over a terminal server on the cloud.  this error appears just before the users homepage populates.

Error Message

 

Problem Signature:

Problem Event Name: APPCRASH

Application Name: Dynamics.exe

Application Version: 11.0.359.0

Application Timestamp: 4fbc76c7

Fault Module Name: StackHash_4f0b

Fault Module Version: 6.1.7601.17725

Fault Module Timestamp: 4ec49b8f

Exception Code: c0000374

Exception Offset: 000ce6c3

OS Version: 6.1.7601.2.1.0.16.7

Location ID:  6153

Additional Info 1: 4988

Additional Info 2: 49884f893c832fc4de4db6ccdaec

Additional Info 3: 2e76

Additional Info 4: 2e76321ed328e2f9305e94425de85c15

 

We have tried to delete the users local profiles, and also recreated the Forms and Reports but this has made no difference....  Let me know if anyone else has had this?

 

Cheers

 

Darren

 

 

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I have the same question (0)
  • Doug Fettig Profile Picture
    on at

    I have the same issue,  all users except sa.

  • Darren_Hambleton Profile Picture
    25 on at

    Hi Doug,

    Did you find the resolution for this?

    if not it is detailed in the following link:

    community.dynamics.com/.../reminders-can-cause-microsoft-dynamics-gp-to-crash-on-gp-2010-sp-3-or-later.aspx

    Kind Regards

    Darren

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