HI!
I have an issue in NAV 2018 that I hope someone can help me with.
I am currently conducting tests to see if we can make a return order on an assembly item and use the Explode Assembly BOMs-function to break out the components from the assembly item. It works just fine until I check the Item Ledger Entries which has arisen due to the return order. It suggests that the transactions that have been created due to the return order are open. What I don't understand is that everything that the customer had to deliver back has been delivered by the customer and received by the company. Does anyone know why it says that the remaining quantity is 1 and therefore open?
Please see the attached image for reference, I know that it's not in english but I just want to illustrate that the three transactions that are a result after using the Explode Assembly BOMs-fuction are marked as open.

I hope you understand my question!
Best regards,
Eva