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Hello,
How the applied amount is greater than the document amount
Hi Hossam,
Not sure if you resolved this issue yet. If you did, great! If not, this is definitely something we'd want to look at in a support case as we would likely need to review the SQL data to pinpoint the issue.
You can submit a support ticket here:
mbs.microsoft.com/.../technicalsupportrequest
Hello Hossam,
Reconcile the Customer Balance; if not then checklink should resolve the issue. Keep the good backup before.
thanks much
Sandip
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