Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested answer

NAV RTC Crashed in the server

(0) ShareShare
ReportReport
Posted on by 1,647

Hello,


We moved our NAV2013 from physical to virtual a few weeks ago. After the move, I noticed that when running RTC on the server it crashes randomly. So far I have had uninstall-reinstall the software as well as .NET 3.5 and MSChart from the Prerequisite Components folder with no luck.

Some of you will recommend me to start installing the accumulative updates, but prior to that, I would like to search for more options because I do have some projects going on with a third party developers and I can't implement those updates.

Also, I have been looking online with no luck.

error-1.jpgerror-2.jpgerror-3.jpgfter the move, I noticed that the RTC crash 

  • Suggested answer
    YUN ZHU Profile Picture
    82,891 Super User 2025 Season 1 on at
    RE: NAV RTC Crashed in the server

    Hi, It is recommended to install the standard NAV2013 environment on this virtual machine, and then see if there are any problems. If you have any problems, you can submit to Microsoft. NAV2013 R2 is still under support until next year.
    If there is no problem, it may be caused by customization.

    https://docs.microsoft.com/en-us/lifecycle/products/dynamics-nav-2013-r2

    pastedimage1660692732795v1.png

    Hope this helps.

    Thanks.

    ZHU

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

🌸 Community Spring Festival 2025 Challenge Winners! 🌸

Congratulations to all our community participants!

Adis Hodzic – Community Spotlight

We are honored to recognize Adis Hodzic as our May 2025 Community…

Kudos to the April Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
YUN ZHU Profile Picture

YUN ZHU 592 Super User 2025 Season 1

#2
Mansi Soni Profile Picture

Mansi Soni 453

#3
Sagar Dangar, MCP Profile Picture

Sagar Dangar, MCP 391

Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans