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I have a site that is using the RR mercury card processing 2.2.0.2 add in, with the RMS 2.0.2000
we have 2 pos terminals (listed below) and a Windows 7 Pro workstation used as the server.
My question is we are having several issues with Store Operations POS prompting Store Operations POS has stopped working
when expanding on the details we have 3 errors listed. Please advise if someone has seen this.
1. C:\Users\posuser\AppData\Local\WERC314.tmp.WERInternalM???
2. C:\Users\posuser\AppData\Local\WERCEAE.tmp.appcompat.txt
3. C:\Users\posuser\AppData\Local\WERD333.tmp.mdmp
1. Hardware and software for a WIndow 7 pro workstation, POS1 and POS2.
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I would check what the verifone terminals are doing when pos crashes. Ive see this when the pos is waiting on an external cc machine and it sorta times out. Hows network performance?
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