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Void cash receipt which applied to invoice in GP 2015

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Posted on by Community Member Microsoft Employee

Hi All,

Bank received cash for one invoice. Below was the process has been done:

1. processed cash receipts by using "sales/cash receipt" and applied the invoice in January;

2. however it should be in December, so payment has been voided in January and re apply the cash receipt in December;

3. but while I check the bank GL, the amount still outstanding in January, and I checked the payment number, it is showing voided, but I think there is one step need to be done to reversed in GL.

Journal did not work, because bank account can not accepting manual typing in.

please help!

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Community Member Microsoft Employee on at

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RE: Void cash receipt which applied to invoice in GP 2015

I posted through sales/cash receipt in January, and voided it in January via sales model, but the bank account not voided. and I was trying to post a reverse journal, but it did not let me enter manually because it relating to bank account.
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MacarieTech 145 on at

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RE: Void cash receipt which applied to invoice in GP 2015

Hello Bella, One simple question - Did you post voided GL from Journal General? Sometime user missed to post those entry in GL and it gives difference.

Thanks much

Abhi

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