Is it possible to setup a Dynamics 365 portal so that is has a fixed IP Address ?

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Posted on by gregbooth2

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We have a Dynamics 365 Customer engagement instance, with a portal

The portal has a URL of {mycrmname}.micrsoftcrmportals.com

We are integrating with a third party product, where they need to whitelist the IP address of out portal.

I wanted to find the IP address range of our portal - so logged call with Microsoft - they have pointed me to the article

https://support.microsoft.com/en-in/help/2728473/microsoft-dynamics-crm-online-ip-address-ranges

Whilst the crm system itself - {mycrmname}.crm11.dynamics.com will have a smaller IPaddress range, it appears that the portal will have a greater range of IP addresses - to big a range to get whitelisted.

We also don't want the IP address of the portal to change - as the whitelisting will need to be amended.

Is there a way to ensure that a Dynamics 365 portal has a fixed IP address ?

For example ( and no , I am not an expert) forcing all the traffic from the portal via an Azure endpoint ?

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Mohamed Sanuj Basheer 540 on at

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RE: Is it possible to setup a Dynamics 365 portal so that is has a fixed IP Address ?

Dear Partner,

As suggested please whitelist from the below url as per the Geo

https://support.microsoft.com/en-in/help/2728473/microsoft-dynamics-crm-online-ip-address-ranges

There will be no frequent change of IP and if there is a change it will be notified on the above url.

Regards,

Mohamed Sanuj Basheer