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Microsoft Dynamics CRM (Archived)

Custom Favicon?

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Posted on by 652

Hi,

is there any possibility to change the favicon of a Website?

Thanks.

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  • Suggested answer
    Justinjose Profile Picture
    2,707 on at
    RE: Custom Favicon?

    Yes its possible. Login as administrator and edit current favicon by clicking Children from the home page. 

    favicon.PNG

    Thanks

  • Craig P. Fleming Profile Picture
    950 on at
    RE: Custom Favicon?

    Be aware that the various web browsers like to cache the favicon aggressively so if you have a short cut you may need to delete it and/or clear your browser cache.

  • Cuneyt Senturk Profile Picture
    on at
    RE: Custom Favicon?

    Hi Justin,

    There is no favicon icon for us. How can we add new one and to display it on tabs?

    We didnt find any documentation about it.

  • Craig P. Fleming Profile Picture
    950 on at
    RE: Custom Favicon?

    Upload your custom favicon to the root of your site as a new web file. The web browsers look for it there by default.

  • Cuneyt Senturk Profile Picture
    on at
    RE: Custom Favicon?

    I add a favicon.png to root as a new web file and cleared the cash also opened with the incognito session but it didn't work.

  • Suggested answer
    Craig P. Fleming Profile Picture
    950 on at
    RE: Custom Favicon?

    I have only ever used the .ico format, it's likely that newer browsers support png.  Also make sure you've cleared your browser cache and I have also found in the past that I have had to delete any saved shortcuts I have in my bookmarks.  To help troubleshoot I would suggest you use fiddler to review the requests to ensure that the browser is actually requesting the file.

  • Suggested answer
    Cuneyt Senturk Profile Picture
    on at
    RE: Custom Favicon?

    .ico format did the trick thank you :)

  • Community Member Profile Picture
    on at
    RE: Custom Favicon?

    4544.Capture.PNG

    Here is our setup, everything is as explained in this forum.  We cleared cache and even cleared our crm portals cache.  we missing anything?

  • Community Member Profile Picture
    on at
    RE: Custom Favicon?

    I've created the webfile and under notes attached the image i want to be the icon. I set the parent page as Home, and partial URL as favicon.ico and then in the notes tab i attached the image i wished to use and made sure the format was .ico, cleared the cache and refreshed but still no tab icon? I don't understand how i add that to root of home page? is that still in crm or on the actual edit menu of the portal?

  • enicholas Profile Picture
    20 on at
    RE: Custom Favicon?

    I followed all of these steps, and loaded the favicon.ico file as a web file, changed the partial URL to favicon.ico. It's still not showing up after cache clearing, changing browsers, etc. Any ideas on why this isn't working?

    Thanks

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