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Customer Insights - Journeys forum

How do I market to Users i.e. invite User to an event using Dynamics for Marketing?

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Posted on by 155

Hi Y'all,

I have a customer that wants to set up internal conferences and communicate to Users but I cannot see how to add users to a segment, or marketing list.

Do I have to create all Users as Contacts?

All thoughts appreciated!

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I have the same question (0)
  • Stephani Profile Picture
    on at

    Hmm... if only Contacts, why do I have the option to Select Lead?  I also have a bunch of other options.

    segment-showing-others.png

    segment-showing-others.png

  • Ian_Bourne_Cloud2020 Profile Picture
    155 on at

    Many thanks Abhivar

    That is what it looked like to me but just want to be sure I wasn't missing something.

  • Ian_Bourne_Cloud2020 Profile Picture
    155 on at

    Hi Stephani,

    In segments you can only access Contact.  Contacts, Accounts and Leads are available in Marketing Lists as you say.

  • Verified answer
    Abhinav Sunku Profile Picture
    350 on at

    Hello Ian,

    Yes, we need to add all the user's as contacts to create a segment, because Segments and marketing lists will take contacts.

    Best Regards,

    Abhinav.

  • Stephani Profile Picture
    on at

    I am no expert but my understanding is that to create a segment, the person must be a Contact, Lead or Account.  I believe a Marketing List operates the same way.

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