Supply chain | Supply Chain Management, Commerce

Number Sequence is not showing in Account receivable for prepayment

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Posted on by Zain Ali

I Enable a new feature of prepayment of sale orders which Is released recently ((Preview) Prepayment customer invoice feature)
I want to do the prepayment on the sale order everything is configured except the number sequence in my account receivable parameter under the number sequence tab these number sequence are missing related to the Prepayment
this issue is happen when I want to post the prepayment invoice and the error is occur.
and also the number sequence is missing

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Dynamics 365 Supply Chain Management

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PK-21061314-0 13 on at

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Hi!
You mean these number sequences?

What version of D365 FInance do you use? I use 10.0.42 and I have them even with desabled feature "(Preview) Prepayment customer invoice feature".

If you use 10.0.41, may be it will help to install Proactive Quality update for 10.0.41 version:

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André Arnaud de Cal... 301,148 Super User 2025 Season 2 on at

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Hi,

In case new number sequences are not visible on parameters forms, you can use the Reset function on the number sequences to reload all references. You can also read my blog with more background information: What to do when new number sequence references on parameter forms are missing? - Dynamicspedia

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Zain Ali 11 on at

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Hii
@André Arnaud de Calavon
I also reset twice times but this issue didnt resolve.
i also do that before post the question in community but issue doesn't resolve yet

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André Arnaud de Cal... 301,148 Super User 2025 Season 2 on at

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Hi Zain,

When I read the error message in one of your screenshots, it is mentioning something about a missing scope. Can you check if you are able to create a new number sequence and add the reference for the Prepayment on the Number Sequences details form? Do you then also get an error message?

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AD-23051558-0 2 on at

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Hello, how did you manage to resolve the issue of missing number sequences?

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