We use sales hub but no the customer service hub. But, when users go to home.dynamics.com, they always see "customer service hub". Is there any way to remove it?
1. I have tried deleting it (wildly optimistically!) and of course that failed.
2. I have tried going into Advanced Settings, Settings, Apps, clicking the three little dots, Manage Roles and then checking which roles have access:
CSR Manager
C S app access
C S Representative
Knowledge Manager
System Administrator
System Customizer
If I untick any of the roles as a System Admin and hit Save, it doesn't actually save the change (and it doesn't error)
Moreover, users are not members of any of these roles anyway yet they continue to see the App!
3. I have removed the Dynamics license which of course prevents access to the Sales Hub.
4. I have tried removing Dynamics 365 Customer Service Insights for CE App license from within the Dynamics license but that doesn't work either.
The darned thing just won't go away. Is it even possible to stop seeing this home.dynamics.com or are MS forcing us to see it?
