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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Business Process Error
Microsoft Dynamics CRM (Archived)

Business Process Error

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Posted on by Madhu Menon 108

Hello Everybody,

I am facing the below on creating a new Delegation record on CRM.

8420.Untitled.png

I have given the user the role for "Delegate"

I have tried to follow this article for creating delegate.

Probably i am still missing something, which is causing me this error?

Any feedback shall be appreciated.

Thanks,

Madhu

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I have the same question (0)
  • Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at

    Can you click on Download log file and share details here??

  • Madhu Menon Profile Picture
    Madhu Menon 108 on at

    I am adding the log file details. Looks like there is a custom workflow, that is giving this error. I need to check the workflow now, what is it doing?

    Anyways posting the error log

    Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: User with ID 6911f700-68b5-e711-80dd-00155da70437 does not have Update permissions for the erm_delegatetouser attribute in the erm_delegation entity. The erm_delegationid of the record is 7e3790f9-75bd-e711-80e8-00155da70437Detail:

    <OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance&quot; xmlns="schemas.microsoft.com/.../Contracts&quot;>

     <ErrorCode>-2147220891</ErrorCode>

     <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic&quot;>

       <KeyValuePairOfstringanyType>

         <d2p1:key>CallStack</d2p1:key>

         <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema&quot; i:type="d4p1:string">   at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)

      at Microsoft.Crm.Extensibility.PipelineInstrumentationHelper.Execute(Boolean instrumentationEnabled, String stopwatchName, ExecuteWithInstrumentation action)

      at Microsoft.Crm.Extensibility.Pipeline.Execute(PipelineExecutionContext context)

      at Microsoft.Crm.Extensibility.MessageProcessor.<>c__DisplayClass1.<RunStage>b__0()

      at Microsoft.Crm.Extensibility.PipelineInstrumentationHelper.Execute(Boolean instrumentationEnabled, String stopwatchName, ExecuteWithInstrumentation action)

      at Microsoft.Crm.Extensibility.MessageProcessor.RunStage(PipelineExecutionContext context, Int32 pipelineStage)

      at Microsoft.Crm.Extensibility.MessageProcessor.Execute(PipelineExecutionContext context)

      at Microsoft.Crm.Extensibility.InternalMessageDispatcher.Execute(PipelineExecutionContext context)

      at Microsoft.Crm.Extensibility.ExternalMessageDispatcher.ExecuteInternal(IInProcessOrganizationServiceFactory serviceFactory, IPlatformMessageDispatcherFactory dispatcherFactory, String messageName, String requestName, Int32 primaryObjectTypeCode, Int32 secondaryObjectTypeCode, ParameterCollection fields, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId, Guid transactionContextId, Int32 invocationSource, Nullable`1 requestId, Version endpointVersion)

      at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.ExecuteRequestRequestWithInstrumentation(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, UserAuth userAuth, Guid targetUserId, OrganizationContext context, Boolean returnResponse, Boolean checkAdminMode, Object operation)

      at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, UserAuth userAuth, Guid targetUserId, OrganizationContext context, Boolean returnResponse, Boolean checkAdminMode)

      at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode)

      at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.Execute(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode)</d2p1:value>

       </KeyValuePairOfstringanyType>

       <KeyValuePairOfstringanyType>

         <d2p1:key>OperationStatus</d2p1:key>

         <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema&quot; i:type="d4p1:string">0</d2p1:value>

       </KeyValuePairOfstringanyType>

       <KeyValuePairOfstringanyType>

         <d2p1:key>SubErrorCode</d2p1:key>

         <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema&quot; i:type="d4p1:string">-2146233088</d2p1:value>

       </KeyValuePairOfstringanyType>

     </ErrorDetails>

     <Message>User with ID 6911f700-68b5-e711-80dd-00155da70437 does not have Update permissions for the erm_delegatetouser attribute in the erm_delegation entity. The erm_delegationid of the record is 7e3790f9-75bd-e711-80e8-00155da70437</Message>

     <Timestamp>2017-10-30T13:26:48.98288Z</Timestamp>

     <InnerFault i:nil="true" />

     <TraceText>

    [Microsoft.Crm.ObjectModel: Microsoft.Crm.ObjectModel.SyncWorkflowExecutionPlugin]

    [9058d8b7-ed7c-e711-80d8-00155d366d3d: ]

    Starting sync workflow 'Delegation - Set Delegate to (User) automatically', Id: 8758d8b7-ed7c-e711-80d8-00155d366d3d

    Entering UpdateStep1_step:

    Sync workflow 'Delegation - Set Delegate to (User) automatically' terminated with error 'User with ID 6911f700-68b5-e711-80dd-00155da70437 does not have Update permissions for the erm_delegatetouser attribute in the erm_delegation entity. The erm_delegationid of the record is 7e3790f9-75bd-e711-80e8-00155da70437'

    </TraceText>

    </OrganizationServiceFault>

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Hi,

    It seems that either the user starting the workflow or the owner of the workflow doesn't have the write privileges on your entity called : "em_delegation". More specifically for the field "erm:delegatetouser" is it a Field Level Security? If yes you will need to check who is able to update this field

  • Suggested answer
    Madhu Menon Profile Picture
    Madhu Menon 108 on at

    Hi Guilaume,

    As you mentioned, the field "erm_delegatetouser" has Field Level Security enabled. The user who ran the workflow did not have permissions on this field. I had to go to ->Security->Field Security Profiles->Select respective profile-> Enable the field "Update" to "Yes" for "erm_delegatetouser" for specific user role.

    The issue has been resolved.

    Thank your very much for your feedback.

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