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Please bear with me..
When AR applied Cash on 3/12/14, they applied it to a suspend account since the check was rejected by the bank, i.e DB Cash and CR 1130. At the end of the month, they created a Debit Memo (the debit memo is wrong), and the Debit Memo DB AR and CR 1130. They applied the Debit Memo to the payment on 3/12/14. Now it causes the Aging to increase, but it doesn't relate to any Invoice. My question is what happen to it? It just lay around that customer name, with no invoice associate to it? Since it's incorrect, can I create a Credit Memo DB 1130 CR AR and apply it to that Debit Memo to clear it out?
Thank a bunch!
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A Debit Memo is like an invoice in GP. So, they didn't apply the DM to the Payment, they applied the Payment to the DM. You'll have to unapply the payment in Sales>>Transactions>>Apply Sales Documents, then void the DM in Sales>>Transactions>>Posted Transactions to correct this.
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