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Small and medium business | Business Central, N...
Suggested answer

create approval workflow for Contacts

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Posted on by 297

Hi,

I am aware there isn't any workflow approval for Business Central Contacts.

But if the user insist having an approval workflow, is that possible to be customized, example via Power Automate?

Appreciate all advise.

Thanks

May Tang

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  • Suggested answer
    Nitin Verma Profile Picture
    21,698 Moderator on at
    RE: create approval workflow for Contacts

    Hi,
    I have not tried with Powerautomate yet, but you can customize it within BC, please refer the below link how to customize new workflow in BC

    https://www.linkedin.com/pulse/claim-workflow-template-mehdi-meddah/

    Thanks

  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,065 Moderator on at
    RE: create approval workflow for Contacts

    Yes, you can definitely do that in Power Automate.

    That is a lot easier than have to start customizing Business Centrals internal approval workflows.

  • Suggested answer
    YUN ZHU Profile Picture
    93,939 Super User 2025 Season 2 on at
    RE: create approval workflow for Contacts

    Hi, I think even with Power Automate you need to add some customization, you need a status field on Contact and that not allow users to enable it before approval.

    PS: In the Business Central 2023 release wave 1 plan, there are the following new features, perhaps Microsoft will add this template.

    New approval workflow experience with Power Automate templates

    https://learn.microsoft.com/en-us/dynamics365/release-plan/2023wave1/smb/dynamics365-business-central/new-approval-workflow-experience-templates-power-automate

    Hope this helps.

    Thanks.

    ZHU

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