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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / E-Mail Signature prefi...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

E-Mail Signature prefilled automatically?

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Posted on by Marcel Maier 60

Hi,

today our users noticed that their email signatures in new e-mails is set twice (dynamics 365 online).

Background is that we are using a javascript that sets the default signatures when the users opens a new email form. Now we noticed that even without our script the signatures is set automatically in a new email form.

Is this a new feature? I can't find any release notes or updates regarding this.

Regards

Marcel

I have the same question (0)
  • Suggested answer
    Shiho Fujita Profile Picture
    Shiho Fujita on at

    Hi, you mentioned "their email signatures in new e-mails is set twice (dynamics 365 online)."

    Could you please tell me details.

  • Marcel Maier Profile Picture
    Marcel Maier 60 on at

    Background is that we are using a javascript that sets the default signatures when the users opens a new email form. Now we noticed that even without our script the signatures is set automatically in a new email form.

    Is this a new feature? I can't find any release notes or updates regarding this.

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