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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Script error on save A...
Microsoft Dynamics CRM (Archived)

Script error on save Appointment

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Posted on by Jos S. 37

Last week we upgraded our CRM From 2013 to CRM 2016, we just noticed we are receiving an error whenever we save an Appointment (as soon as we hit the save button).  see error below:

TypeError: De eigenschap of methode Form_onsave wordt niet ondersteund door dit object
at eval code (eval code:1:1)
at RunHandlerInternal (internalcrm.infoland.nl/.../ClientApiWrapper.aspx)
at RunHandlers (internalcrm.infoland.nl/.../ClientApiWrapper.aspx)
at ExecuteHandler (internalcrm.infoland.nl/.../ClientApiWrapper.aspx)
at Mscrm.TurboForm.Control.CustomScriptsManager.prototype.$BQ_1 (internalcrm.infoland.nl/.../formcontrols.js)
at Mscrm.TurboForm.Control.CustomScriptsManager.prototype.executeHandler (internalcrm.infoland.nl/.../formcontrols.js)
at Mscrm.TurboForm.Control.CustomScriptsManager.prototype.executeHandlerByDescriptor (internalcrm.infoland.nl/.../formcontrols.js)
at Anonymous function (internalcrm.infoland.nl/.../formcontrols.js)
at Anonymous function (internalcrm.infoland.nl/.../global.ashx)
at Mscrm.TurboForm.Control.Data.DataEntity.prototype.$CL_1 (internalcrm.infoland.nl/.../formcontrols.js)

There are no custom java script attached to the entity appointment, so this error is caused by a script provided by microsoft. We haven't updated to 0.1  yet because we ran into some problems with adfs not working, in the release notes it says: Error on saving Forms with Currency fields that are empty. Is this the same problem we are receiving at this moment (there are however no Currency fields on the appointment form)?

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I have the same question (0)
  • Suggested answer
    Alessandro Graps Profile Picture
    Alessandro Graps 2,664 on at

    Hi

    Are you using Turbo Form or did you enable Legacy Form? You can try to enable legacy form.

    Thanks

    Alessandro

  • Jos S. Profile Picture
    Jos S. 37 on at

    Hi Allessandro,

    I just tried enabling the legacy form, this made an difference for another entity we had problems with. But not for the entity Appointments, any other thoughts?

    Thanks,

    Jos

  • Alessandro Graps Profile Picture
    Alessandro Graps 2,664 on at

    Did you debug javascript? you can trie and see what is the call with the error.

  • yleclerc Profile Picture
    yleclerc 1,549 on at

    Hi Joe,

    Did you ever find a solution to this problem? We have the same problem.

    There are no script/JS on the page.

    Error seems weird:

    2018_2D00_11_2D00_27_5F00_17_2D00_13_2D00_07.jpg

    Error detail is very similar:

    TypeError: Mscrm.Form_onsave is not a function

       at eval (eval at RunHandlerInternal (crmpg-test.harriscomputer.com/.../ClientApiWrapper.aspx), <anonymous>:1:7)

       at RunHandlerInternal (crmpg-test.harriscomputer.com/.../ClientApiWrapper.aspx)

       at RunHandlers (crmpg-test.harriscomputer.com/.../ClientApiWrapper.aspx)

       at ExecuteHandler (crmpg-test.harriscomputer.com/.../ClientApiWrapper.aspx)

       at Mscrm.TurboForm.Control.CustomScriptsManager.$Cb_1 (crmpg-test.harriscomputer.com/.../formcontrols.js)

       at Mscrm.TurboForm.Control.CustomScriptsManager.executeHandler (crmpg-test.harriscomputer.com/.../formcontrols.js)

       at Mscrm.TurboForm.Control.CustomScriptsManager.executeHandlerByDescriptor (crmpg-test.harriscomputer.com/.../formcontrols.js)

       at crmpg-test.harriscomputer.com/.../formcontrols.js

       at crmpg-test.harriscomputer.com/.../global.ashx

       at Mscrm.TurboForm.Control.Data.DataEntity.$Dd_1 (crmpg-test.harriscomputer.com/.../formcontrols.js)

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hello,

    Were you able you able to resolve this issue? We don't have any custom JS on the Appointment form but still receiving the same error when saving the form.

    Thank you,

    Muhanad

  • Suggested answer
    Kokulan Profile Picture
    Kokulan 18,054 on at

    Hi

    This is resolved on UR 0.1, please install the UR 0.1 to fix this issue

    www.dynamicsmonster.com/.../CRM-2016-UR-0-1-Issues-Resolved-and-Executables-Link

    If you dont want to install the Update Roll-up you can also try dropping the currency field on the form

    Hope this helps

  • Community Member Profile Picture
    Community Member on at

    Thank you! But we are using Dynamics 365 on Prem. Version 8.2.2.112 NOT CRM 2016

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