If an organization has Commerce Parameters > POS authentication configured to lockup users after x amount of retries for x amount of minutes, is there a way to view workers that been locked out in back office?
Furthermore, if a user has been locked out and call a help desk for assistance, is there a way to reset their password and bypass the lockout rules the organization has set to allow the worker to access to POS application?
POS authentication Worker POS password reset after forced lockout
Hi Nicholas,
i don't think i can find a menu to check which worker has been locked out in HQ.
i found a work around to release a locked out worker, is to change the worker password to a new pass, and run the 1060 job.
Cheers.
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