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Vendor Remittance email issue

Posted on by 18,265

Hello Team,

Do Dynamics GP has any limitation on adding vendor email address ?  The remittance email is not getting send when there is more than 2 email IDs are associate with Vendor Remitt to Address.

Any help on this is highly appreciated.

Thanks much
Sandip

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  • Suggested answer
    RE: Vendor Remittance email issue

    Hello Sandip, 

    You should be able to have multiple email addresses listed.  I would make sure they are separated by a semi-colon, and hand-key them in (rather than using the address book).   If they are correct, they should work. 

     In your case, I would suggest to do some testing and 're-order' them to see if works always with only the first 2, or if the order matters at all.  I'm guessing some of the ones that didn't work were mis-spelled or not separated by a semi-colon.   I also recommend to test with a brand new document, as that document could get the original email addresses written to the SQL table, so always test with a brand new document.  (You can test with a test vendor and put several of your own email addresses (and co-worker's email addresses on a vendor and test to make sure  you get all the emails in all places correctly.)  You can also utilize the 'CC' line too if you want. 


    I hope that helps. 

    Cheryl

    Microsoft Support

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