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Microsoft Dynamics AX (Archived)

Credit memo

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Posted on by Microsoft Employee

I want to issue a credit memo, when I try to return the transaction that I made I cant found it the system doesn't take the new transaction I want to return it. could anyone help 

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Credit memo

    Hello Kemo,

    Are you referring to a credit note related to a sales order?

    Assuming that this is the case then the credit note will automatically be created through the ordinary invoicing process/button.

    AX differentiates invoices from credit note by the sign of the amount/qty.

    If you 'invoice' negative amounts - what you usually do for a return - then a credit note document will be generated instead of an invoice.

    Best regards,

    Ludwig

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