I want to issue a credit memo, when I try to return the transaction that I made I cant found it the system doesn't take the new transaction I want to return it. could anyone help
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I want to issue a credit memo, when I try to return the transaction that I made I cant found it the system doesn't take the new transaction I want to return it. could anyone help
*This post is locked for comments
Hello Kemo,
Are you referring to a credit note related to a sales order?
Assuming that this is the case then the credit note will automatically be created through the ordinary invoicing process/button.
AX differentiates invoices from credit note by the sign of the amount/qty.
If you 'invoice' negative amounts - what you usually do for a return - then a credit note document will be generated instead of an invoice.
Best regards,
Ludwig
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