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Customer Service Hub Checkbox Behaviour

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Posted on by nickmang

Hi,

Regular form Information in CRM version 8:

Customer Service Hub form in CRM version 9:

- Tab is One Column is 1 tab
- Section is One Colum Layout, Field is Left aligned, Field Label is Top
- Field Width is set at the maximum allowed of 283 pixels
- Have tried 2 columns and 1 column in the section for the fields

Any help is greatly appreciated.

Thanks

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LuHao 40,892 on at

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Hi nickmang,

We need to change the format of the section.

Go to Advanced Settings > Customizations > Custom the System, expand Entities > Case > Forms, edit the main form.

In the form editor, click the setion, then click Change Properties.

Under Formatting tab, select Top. Save and publish.

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LuHao 40,892 on at

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Hi partner,

Has this problem been solved?

Please click Yes under "Did this answer your question?" to close this thread.

Thanks. :)

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