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It's Possible to Customize the Labels of Screen of Conversion of Emails in Occurrence?

Posted on by 135

Dears,

Please, It's Possible to Customize the Labels of Screen of Conversion of Emails in Occurrence? Example print below.

2023_2D00_03_2D00_17_5F00_17_2D00_33_2D00_25.png

  • Suggested answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    RE: It's Possible to Customize the Labels of Screen of Conversion of Emails in Occurrence?

    Hi Daniel Dellaspora,

    I wasn't able to find this page, it shouldn't be able to be modified.
    It is recommended that you replace it with a custom page.

    https://community.dynamics.com/365/customerservice/f/dynamics-365-for-customer-service-forum/368028/modifying-activity-convert-to-case-form 

    Or:

    https://community.dynamics.com/365/customerservice/f/dynamics-365-for-customer-service-forum/424853/modify-form-convert-tasks-to-cases 

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