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It's Possible to Customize the Labels of Screen of Conversion of Emails in Occurrence?

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Posted on by Daniel Dellaspora

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Dears,

Please, It's Possible to Customize the Labels of Screen of Conversion of Emails in Occurrence? Example print below.

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Customization / Solutions / SDK and API

Integration with Other Products

Dynamics 365 Administration

Other Functionality

Email and Office Integration

Applications and Add-ons

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Haig Liu Microsoft Employee on at

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RE: It's Possible to Customize the Labels of Screen of Conversion of Emails in Occurrence?

Hi Daniel Dellaspora,

I wasn't able to find this page, it shouldn't be able to be modified.
It is recommended that you replace it with a custom page.

https://community.dynamics.com/365/customerservice/f/dynamics-365-for-customer-service-forum/368028/modifying-activity-convert-to-case-form

Or:

https://community.dynamics.com/365/customerservice/f/dynamics-365-for-customer-service-forum/424853/modify-form-convert-tasks-to-cases

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