We sell support contracts with 1 and 3 year terms. Payment is primarily (95%), using credit cards. For a long time, we have been notifying (Invoicing), customers 1 month before the end of the contract term. This gives them a month to provide payment before their service expires and we have money in our hands before providing services.
Moving this to GP9 Contract Administration, my 1st inclination was to set the contract term for the length of the contract (ie. 4-5-2009 through 4-4-2010), and set the billing period to a years term, beginning a month prior (ie. 3-5-2009 through 3-4-2010). My thinking was that this would do what I wanted.
However, next invoice dates seem to pay attention to the contract period (not the billing period).
So, I'm thinking at this point I don't understand fully the meaning of these periods. The GP documentation isn't helping me much, it's pretty sparse when it comes to concepts.
Thanks,
John
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