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Hi,
We are using Dynamics CRM 2016. We are using two types of synchronizations methods, for most of the users it is “CRM for Outlook”, for few users it is “Email router”. I want to know that there will be any CRM performance issues with potentially a lot of outbound emails?
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Hi,
Email Router and Server Side sync performs queries on the Dynamics database in order to function however the throttling limits that Exchange Server enforces should prevent this being a significant issue.
The only performance impact you should be careful of is if your Email Router is installed on a CRM server - make sure you install it on a dedicated server.
Hope this helps
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André Arnaud de Cal...
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