Brendand,
Did you guys map your tax area code in Avalara? In Avalara setups:
1. Next to Map General Ledger Accounts(s) to AvaTax Tax Area Code, c double-lick the Assist button. The Avalara AvaTax - Tax Area Code page opens.
2. In the Map Tax Area Code section, from the Tax Area Code list, select AVATAX.
3. To select Map Gen. Ledger Account, click Set G/L accounts in Tax Jurisdictions, and then, in the Tax Jurisdictions window, for the tax area code selected, map appropriate G/L accounts for Tax Account (Purchases) and Tax Account (Sales).
4. To update the tax area code:
1. In Tax Area Code Mass Update Utility, click Set Tax Area Code.
2. On the Tax Area Code Mass Update page, select the Tax Area Code, select Content Type of Customer or Vendor, and select the Selection Range.
3. Click Action > Update.
I just want to make sure things are setup and pointed.
If this is all good, I suggest submitting a ticket to Avalara.
Thanks,
Steve
