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Customer experience | Sales, Customer Insights,...
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Identifying which records fail on workflows

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Posted on by 416

I'm looking at the background processes of the (CRM) workflow jobs and trying to identify why my workflows are failing. However, when looking at the XML (details), there are no indications to which record was the workflow on. 

Any suggestions to identify which records the workflow is failing on?

Thanks.

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  • Suggested answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at

    You are not able to find details under the Process Sessions tab? then uncheck Automatically delete completed workflow jobs (to save disk space) under information tab.

    Let me know if I can help you more.

    Thanks

    Regards,

    Abdul Wahab

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