web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Cannot Install HQ with...
Microsoft Dynamics RMS (Archived)

Cannot Install HQ with Windows 10

(0) ShareShare
ReportReport
Posted on by Community Member

I have tried installing Microsoft Dynamics RMS HQ on a machine that was just upgraded to Windows 10.  Previously the machine ran Windows 8.1 Pro and HQ worked with no problems.  Now I get the message - Error 1904.Module C:Program Files\Microsoft SQL Server\80\Tools\Binn\sqldmo.dll failed to register.  HRESULT -2147024714.  COntact your support personnel.

I need help with resolving this urgently

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    you will have to manually install and configure sql server 2008r2 or newer.  

    sql server 2000 or 2005 will not work on Windows 10.

    stackoverflow.com/.../sql-server-2005-not-compatible-with-windows-10

  • Community Member Profile Picture
    Community Member on at

    Thanks for your suggestion Ed.  I have tried doing this but it still does not work.  I continue to get the same error message.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    did you skip the install of SQL server when prompted by the RMS installer?  If not, skip that part, if you have installed sql server manually.

  • Community Member Profile Picture
    Community Member on at

    Ed,

    I skipped the installation of SQL Server and had the same result.  So still no luck.

  • Community Member Profile Picture
    Community Member on at

    I just got that error when doing a fresh install on Win10.

    I first installed SQL Server express 2008r2 SP2, and then got the error when I installed RMS (store ops).

    My problem was I forgot to install the backwards compatibility thing (SQLServer2005_BC-x64.msi).

    Once i went back and installed that, the RMS install went fine.

  • Community Member Profile Picture
    Community Member on at

    Did that resolve your problem? Is RMS now functioning fine in Windows 10?

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi,

    Install SQL Server Backward Compatibility Tools before installing Headquarters Module. It works fine.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics RMS (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans