Hello:
We imported Sales Order Processing invoices into GP 2013 R2 (12.00.1920) through Scribe. The batch ID's total dollar figure in Sales Batch Entry, however, does not match the total dollar figure of the data that we imported.
So, we decided to delete the batch and reimport. Still, the total is off by $3,509.86.
I ran receivables batch reconcile but to no effect. I, also, printed the edit list, closed the edit list, closed the batch window, and pulled up the batch ID. Still, the dollar figure is incorrect.
I do not see any amounts in either the import file or SmartList matching the dollar figure that the total is off by.
I have not run check links on Sales Work. I tested doing so, in a test environment, even though the test environment does not have this same batch in it. Anyway, running check links in test generated 32 pages of changes. So, I'm concerned about taking this step in production.
Too, when I run "SELECT SUM(DOCAMNT) from SOP10100 WHERE BACHNUMB = 'OUR BATCH ID', that amount does equal the amount in Sales Batch Entry, even though it's wrong.
In any case, is there anything else that can be done to fix this.
Thanks! Much appreciated!
John
