Small and medium business | Business Central, N...

Answered

Troubleshoot Business Central - One Drive Connection (Failed to

(0) Share

Report

Posted on by Ginger Frog

Hello Fellow Developers:

I am trying to share Business Central Attachments on One Drive by clicking the 'Share' button on Sales Order Attachments.

While it was all working a day ago, I am suddenly getting 'Failed to acquire an access token' today.

It would first open a pop-up window asking to sign-in, after I am signed in, it would show the error below:

I also tried deleting the configured Service in the 'Microsoft SharePoint Connection Setup' page and it wasn't helpful.

When I am logged into Azure Access Directory, I can see an Enterprise Application called "Business Central Integration to SharePoint" being created automatically for the OneDrive integration, and my user has full access to the App. I've also checked the Sign-in logs and it shows my sign-in attempt was successful.

I've also tried delete the Enterprise App in AAD and re-add it by clicking 'Share' button on Business Central, after granting consent, I would end up with same error screen.

Has anyone run into same error before and any advice on troubleshooting will be much appreciated.

Thanks in advance!

GingerGrog

I have the same question (0)

All responses (4)

Answers (1)

Verified answer

YUN ZHU 95,329 Super User 2025 Season 2 on at

Like (1)

Report

Hi, is there a OneDrive license in this tenant? Like Office e3 or e5?

Hope the following helps.

OneDrive for Business FAQ:

https://docs.microsoft.com/en-us/dynamics365/business-central/admin-onedrive-faq

And my test:

https://yzhums.com/19896/

Thanks.
ZHU

Was this reply helpful? Yes No
Suggested answer

Nitin Verma 21,698 Moderator on at

Like (1)

Report

Hi,

The first steps you Zhu mentioned you need to check if you have access the One drive section and then during Azure Active directory setup you need to have Admin consent before use. Please confirm.

Thanks.

Was this reply helpful? Yes No
Ginger Frog 82 on at

Like (0)

Report

Hi ZHU,

Thanks a lot for the link to your article it is very helpful.

I checked the 'My Setting' tab, Cloud Storage link and it does link me to the One Drive folder successfully. I can also see the files I shared in the One Drive folder from earlier this week. Seems like checking the Cloud Storage link in Business Central 'My Setting' doesn't verify licenses.

When I check inside my Microsoft 365 Admin, my account doesn't have Office E3 nor E5 indeed so it must be due to missing the license.

I will contact our administrator to get the required licenses on this one.

Thanks again for all your help!

Was this reply helpful? Yes No
Ginger Frog 82 on at

Like (0)

Report

Hi Nitin,

I do have access to One Drive section via My Settings and grated admin consent via AAD. but when I check 365 admin I am missing the required license. Thanks!

Thank you,

GingerFrog

Was this reply helpful? Yes No

Join the conversation

Community site session details

Troubleshoot Business Central - One Drive Connection (Failed to

Helpful resources

Quick Links

Responsible AI policies

Neeraj Kumar – Community Spotlight

Congratulations to the November Top 10 Community Leaders!

Leaderboard > Small and medium business | Business Central, NAV, RMS

Featured topics

Product updates

Community site session details

Troubleshoot Business Central - One Drive Connection (Failed to

Helpful resources

Quick Links

Responsible AI policies

Neeraj Kumar – Community Spotlight

Congratulations to the November Top 10 Community Leaders!

Subscribe to this forum!

Select categories

Leaderboard > Small and medium business | Business Central, NAV, RMS

Featured topics

Product updates