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Supply chain | Supply Chain Management, Commerce
Suggested answer

Sales order accounting entry - Inventory

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Posted on by 1,105 Super User 2025 Season 1

Hi Everyone,

I posted a retail transaction statement, sales order was created and posted. Inventory is reduced but inventory entry is not posted in the ledger.

"Post physical inventory" is marked in the Item model group.

"Post packing slip in ledger" is marked as yes in AR Parameters.

am I missing something?

Regards,

Bharath Jain.

  • Suggested answer
    Xusheng Profile Picture
    on at
    RE: Sales order accounting entry - Inventory

    Hi,

    Try disable "Post packing slip in ledger" in AR Parameters, and please check did you use the service item in the Sales transaction.

    If still have issue, suggest you log a ticket to check with Microsoft support team for further assistance. 

  • Bharath jain Profile Picture
    1,105 Super User 2025 Season 1 on at
    RE: Sales order accounting entry - Inventory

    Hi Wang,

    Yes, it will auto-post SO, but I don't see inventory transactions in the ledger.

    When I tested in USRT, an inventory transaction was posted to the ledger. so trying to achieve the same

  • Suggested answer
    Xusheng Profile Picture
    on at
    RE: Sales order accounting entry - Inventory

    Hi Bharath,

    For retail transaction, it will auto invoiced the SO during statement posting. Don't need to post packing slip for it.

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