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Finance | Project Operations, Human Resources, ...
Suggested Answer

Time Entries logged for a Bookable Resource of type Contact do not show up on the schedule board, is there a way to make them work?

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1. We create a Time Entry for a bookable resource of type "Contact" as follows:

pastedimage1649606925033v1.png

2. The time entries do not show up on the Schedule board, the resource appears free on those days:

pastedimage1649606988800v2.png

3. If you repeat the same process for a bookable resource of type "User", the schedule board does correctly block out the resource's time from the schedule board:

pastedimage1649607430879v3.png

Is this a bug, or does this require additional configuration for Time Entries to be reflected on the schedule board for contact bookable resources?

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  • Suggested answer
    Matthew Lazowski Profile Picture
    3,163 on at

    There is a field on the Resource record that says Display on Schedule Board.

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