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Dynamics 365 CommunityForums Supply chain | Supply Chain Management, Commerce what causes dummy elem...

Supply chain | Supply Chain Management, Commerce

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what causes dummy elements on shipments

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What causes dummy elements while you need to outbound shipment which is transfer order to customer

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Hana Xue Microsoft Employee on at

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Hi,
Can you describe your problem in detail? What exactly does a virtual element refer to?
Guess it may be an issue related to configuration and data input.
Errors during data entry may result in the creation of "dummy elements". This may include accidentally entering incorrect information or leaving required fields blank.
Improper configuration of the shipping process in D365 FO can lead to unexpected results. If there are customizations or extensions in the D365 FO environment, errors in the code or workflow may also cause "dummy elements" to be created.
You can try to check the system logs and error messages for any signs of issues related to your shipment. Verify that shipping-related configuration settings in D365 FO are accurate and complete.
Best Regards,
Hana

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