web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Cannot see Dynamics CE Admin Centre in Trial instance

(0) ShareShare
ReportReport
Posted on by

Just signed up for a Trial of Office 365 E3 + Dynamics Customer Engagement and when I go to office.com I see tiles for Dynamics 365 for Operations ??? but no CE (Sales, Cust Service etc)

Is there something else I need to do to see the Dynamics environment ?  I see all Trial licenses associated but no Dynamics admin centre? Any help would be appreciated - thx

I have the same question (0)
  • Prakash Kalimuthu Profile Picture
    on at

    Hi @MarkAD,

    If you have signed up for trial using https://trials.dynamics.com/.

    Admin centre for powerplatform is : admin.powerplatform.microsoft.com. where you can find environment details and you can also create new environment with dataverse.

    Regards,

    Prakash

  • Community Member Profile Picture
    on at

    Thank you Prakash for responding - when I go to the Power Platform Admin Centre I see the following and I believe I should be able to see the Dynamics Apps Sales, Cust Service etc

    Considering I starting this 24hrs ago I would have thought it would have been provisioned - just not sure if I am suppose to enable something?

    Thanks

    Graphic1a.png

    Graphic2a.png

    Graphic3a.png

  • Prakash Kalimuthu Profile Picture
    on at

    Hi @MarkAD,

    For this trial instance, you will not get any apps with it.

    You have to create new model driven app.

    I think for default environment DB will not exists. Create new trial instance and create DB for this environment.

    Start creating your own app in it.

    Regards,

    Prakash

  • Suggested answer
    Wahaj Rashid Profile Picture
    11,323 on at

    Hi,

    Thank you for your query.

    Please note, by default, trial is create with Dataverse Environment. This means, Dynamics 365 Features and Apps are not available.

    You need to create a new environment with following options to start trial of Dynamics 365 CE:

    • Type: Trial
    • Create a Database for this environment: yes
    • Enable Dynamics 365 apps: yes

    Once environment is provisioned:

    • Go to office.com.
    • Under Apps -> Other, you should see Sales Hub (or Sales Professional App).

    Here are complete steps:

    About trial environments - Power Platform | Microsoft Docs

    When you go to make.powerapps.com, make sure you switch to the new environment (so you can customize Dynamics 365 Entities/Solutions).

     

  • Suggested answer
    Ran Zhang Profile Picture
    Microsoft Employee on at

    Hi,

    You can try creating trial environment from cdx.transform.microsoft.com/my-tenants where you will get the entire Dynamics Apps installed in an environment.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 94 Super User 2026 Season 1

#2
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 69 Most Valuable Professional

#3
11manish Profile Picture

11manish 68

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans