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Microsoft Dynamics AX (Archived)

POS Fee Collection

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I'm sorry if this has been asked, but I can't find a search function on this forum. I just joined today. We are implementing AX 2012 and also looking at a possible new POS system. I've been tasked with looking into Dynamics for Retail as an option. One key feature we need is for the daily deposit to include the full price of the sale and then a separate transaction to the credit card processor to pay the fee. For example, let's say we have a $100 purchase and the credit card fee is $3. Most processors will skim the fee and deposit $97. In our case we require the full $100 to be deposited and then a separate transaction where we pay the $3 fee. Does anyone know if Dynamics will allow this?

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  • Suggested answer
    Rodolfo Recalde Profile Picture
    on at

    Hi BFedje,

    First of all, thank you very much for the question. The Dynamics Retail Module is a spectacular tool. It is the right POS for retailer that seek growth and innovation.

    About card fee:

    There are some features related to a card fee in Payment methods Store Configuration. Make sure that the financial and accounting postings, after you post the retail statement, are adequate to your country's standards.

    Check this link. This blog explains more details about the parameterization of the card fee:

    https://sumitnarayanpotbhare.wordpress.com/2015/07/15/setup-card-fee-in-microsoft-dynamics-ax-for-retail-2012-r3/

    I Hope this Helps!

    Regards,

    Rodolfo Recalde.

  • Community Member Profile Picture
    on at

    Obrigado Rodolfo. I had read that blog prior to posting, but it doesn't answer my question. I'm wondering if Dynamics Retail does merchant accounts or if we would have to interface with a merchant account with Stripe, PayPal, authorize.net, etc.? If it has merchant services, then you lead into my question about how the money is transferred to our bank account.

  • Suggested answer
    Rodolfo Recalde Profile Picture
    on at

    I'll try to share some of what I know about this process. I do not know if it will be suitable for the country you want to implement.

    In Brazil, we work in the following scenario, homologated and defined according to location-specific rules and central bank authority.

    The Microsoft Brazilian localization offers an "plug-in" with a brazilian partner that interfaces with several credit card operators (Visa, Mastercard, American Express, Telecommunications companies for mobile phone credit...).

    Payment POS is made by this credit card service. The service only sends to POS if the payment with the card was approved or not, to finalize the purchase. This service does all the management with the credit card operators and offers reports for auditing and conferencing.

    In the next day, following the operation, the payment of credit card transactions is deposited to the company's bank account by the card operators (totalized by the number of transactions, or transaction by transaction, depends on the card and the type of transaction.). A bank file statement is import and performed to reconciliation values with AX.

    Also check this links with related subjects:

    http://gyaneshmsd.blogspot.com.br/2016/10/payment-methods-configuration-in.html

    https://technet.microsoft.com/en-us/library/jj680904.aspx

    https://community.dynamics.com/ax/f/33/t/241318

    https://blogs.msdn.microsoft.com/axsa/2013/01/08/importing-credit-card-statements-into-microsoft-dynamics-ax-2012-using-aif-and-transformation-library/

    https://technet.microsoft.com/en-us/library/jj729753.aspx

    I Hope this Helps!

    Regards,

    Rodolfo Recalde.

  • Verified answer
    Community Member Profile Picture
    on at

    Thanks for the additional information. Since I posted I did find this good nugget:

    https://community.dynamics.com/gp/b/dynamicsgp/archive/2017/11/09/discontinuation-of-dynamics-online-payment-services

    So Dynamics did have its own payment services product, but it discontinued it in January. So now you need to integrate with one of the other payment processing services. We currently use authorize.net and per this article it doesn't have a built-in integration with AX 2012:

    https://www.clarity-ventures.com/articles/payment-gateways-for-dynamics-ax-clarity

    It's from a vendor and 2+ years old so I'm not sure if this is still accurate.

    I also found these articles about how to use a web service to integrate AX with authorize.net:

    https://community.dynamics.com/ax/b/dynamicsaxposed/archive/2012/03/29/how-to-develop-inbound-web-service-in-ax-2012

    https://community.dynamics.com/ax/b/yetanotherdynamicsaxblog/archive/2013/10/27/consuming-a-web-service-in-ax-2012-is-easy

    There are also several products in the appsource that could help integrate them.

    https://appsource.microsoft.com/en-us/marketplace/apps?search=authorize.net&page=1

    So my key question was answered since Dynamics doesn't have its own payment services. But we could integrate with several payment processors.

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