Custom Channels - high res solution of channel structure

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Posted on by Allan Pihl

Hi Community

Does anyone have a high resolution version of the channel structure found here on ms.docs?

https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-extend-outreach-custom-channels

We are investigating making a Custom Channel for Outbound Marketing, which we want to use in a Customer Journey to send a SMS message via a REST API exposed by a provider.

But I would really like to talk to someone, who has made a Custom Channel before - anyone out there?

Rgds

Allan

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Georgios Balafoutis on at

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RE: Custom Channels - high res solution of channel structure

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Thanks,
Georgios
Senior Product Manager at Microsoft