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Business Central integration with Dynamics Sales (Accounts and Contacts)

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Posted on by Inkey Solutions 1,638

Hi All, 

We are facing some errors to integrate Business Central with Dynamics sales. We used assisted setup to integrate Business Central (OOTB way):

>> Integrate Business Central with Dataverse

>> Integrate Business Central with Dynamics 365 Sales 

The accounts are integrated completely, but we are facing some errors with the CRM contact table. We are not able to to fetch the records from CRM to Business Central. We are facing error related to the currency field, even after the currency code is exactly same in the CRM as of in the Currency table in Business Central. 

pastedimage1649511292862v1.png

pastedimage1649511313861v2.png

Can anyone help us to resolve this issue?   

Categories:
Sales
Financial Management
Purchasing
Data Migrations
Other
  • Suggested answer
    Mohamed Amine Mahmoudi Profile Picture
    Mohamed Amine Mahmoudi 9,316 Super User 2024 Season 2 on at
    RE: Business Central integration with Dynamics Sales (Accounts and Contacts)

    Hi Inkey Solutions

    you must to be mapping the currency table before mapping with another entity

  • Suggested answer
    Greg Enns Profile Picture
    Greg Enns 1,102 on at
    RE: Business Central integration with Dynamics Sales (Accounts and Contacts)

    Even though the currencies might be the same value, the currency records themselves still need to be coupled between BC and CRM (using the "CURRENCY" table mapping). I believe this is also true for Unit of Measure as well.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 69,639 Super User 2024 Season 2 on at
    RE: Business Central integration with Dynamics Sales (Accounts and Contacts)

    Hi, This is weird, as you might know, when we set up Integrate Business Central with Dynamics sales, it can't be done if the currencies are not the same.

    pastedimage1649638986242v1.png

    So I recommend resetting it in Assisted Setup.

    pastedimage1649639043457v2.png

    Hope this will help.

    Thanks.
    ZHU

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