Skip to main content

Notifications

Small and medium business | Business Central, N...
Suggested answer

Business Central integration with Dynamics Sales (Accounts and Contacts)

(0) ShareShare
ReportReport
Posted on by 1,664

Hi All, 

We are facing some errors to integrate Business Central with Dynamics sales. We used assisted setup to integrate Business Central (OOTB way):

>> Integrate Business Central with Dataverse

>> Integrate Business Central with Dynamics 365 Sales 

The accounts are integrated completely, but we are facing some errors with the CRM contact table. We are not able to to fetch the records from CRM to Business Central. We are facing error related to the currency field, even after the currency code is exactly same in the CRM as of in the Currency table in Business Central. 

pastedimage1649511292862v1.png

pastedimage1649511313861v2.png

Can anyone help us to resolve this issue?   

  • Suggested answer
    Mohamed Amine Mahmoudi Profile Picture
    Mohamed Amine Mahmoudi 9,738 Super User 2024 Season 2 on at
    RE: Business Central integration with Dynamics Sales (Accounts and Contacts)

    Hi Inkey Solutions

    you must to be mapping the currency table before mapping with another entity

  • Suggested answer
    Greg Enns Profile Picture
    Greg Enns 1,102 on at
    RE: Business Central integration with Dynamics Sales (Accounts and Contacts)

    Even though the currencies might be the same value, the currency records themselves still need to be coupled between BC and CRM (using the "CURRENCY" table mapping). I believe this is also true for Unit of Measure as well.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,036 Super User 2024 Season 2 on at
    RE: Business Central integration with Dynamics Sales (Accounts and Contacts)

    Hi, This is weird, as you might know, when we set up Integrate Business Central with Dynamics sales, it can't be done if the currencies are not the same.

    pastedimage1649638986242v1.png

    So I recommend resetting it in Assisted Setup.

    pastedimage1649639043457v2.png

    Hope this will help.

    Thanks.
    ZHU

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Announcing Category Subscriptions!

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,359 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,370 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans