Marketing Email designer and Browser issues

(0) Share

Report

Posted on by Eline

Hi,

When typing in a design element "text" in Chrome it crashes every time. Text disappears and you have to start from start. The only browser that is working ok for now is the Edge.

We have tried on several laptops.

Is this a known issue?

Thanks!

All responses (4)

Answers (0)

Suggested answer

cloflyMao 25,202 on at

Like (0)

Report

RE: Marketing Email designer and Browser issues

Hi Eline,

What're your Chrome and Dynamics 365 for Marketing version? Have you reset Chrome by clearing its cache and data?

I tested it in my environment(CRM and Chrome) and not reproduce, please provide you infos.

Thanks.
megcda 2,192 on at

Like (0)

Report

RE: Marketing Email designer and Browser issues

Hi Eline,

Can you please provide the exact steps you are taking, what tiles you are using and if possible, what text you are typing in as a design element? A screenshot would be helpful as well.

Thanks,

Megan
Eline 25 on at

Like (0)

Report

RE: Marketing Email designer and Browser issues

Hi,

Which information do you need?
Aga M on at

Like (0)

Report

RE: Marketing Email designer and Browser issues

Hi Elina,

Thank you for reporting the issue.

We are not able to reproduce the issue on any browser though.

Can you please provide us with more detailed steps on your scenario?

Best Regards,
Aga