Marketing Email designer and Browser issues

(0) Share

Report

Posted on by Eline

Hi,

When typing in a design element "text" in Chrome it crashes every time. Text disappears and you have to start from start. The only browser that is working ok for now is the Edge.

We have tried on several laptops.

Is this a known issue?

Thanks!

I have the same question (0)

All responses (4)

Answers (0)

Sort by

Aga M Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

Hi Elina,

Thank you for reporting the issue.

We are not able to reproduce the issue on any browser though.

Can you please provide us with more detailed steps on your scenario?

Best Regards,
Aga

Was this reply helpful? Yes No
Eline 27 on at

Like (0)

Report
Copy link

Link copied!

Hi,

Which information do you need?

Was this reply helpful? Yes No
megcda 2,192 on at

Like (0)

Report
Copy link

Link copied!

Hi Eline,

Can you please provide the exact steps you are taking, what tiles you are using and if possible, what text you are typing in as a design element? A screenshot would be helpful as well.

Thanks,

Megan

Was this reply helpful? Yes No
Suggested answer

cloflyMao 25,210 on at

Like (0)

Report
Copy link

Link copied!

Hi Eline,

What're your Chrome and Dynamics 365 for Marketing version? Have you reset Chrome by clearing its cache and data?

I tested it in my environment(CRM and Chrome) and not reproduce, please provide you infos.

Thanks.

Was this reply helpful? Yes No