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Microsoft Dynamics CRM (Archived)

Cannot Redirect to another page from Dashboard

Posted on by Microsoft Employee

For Microsoft Dynamics CRM Online 2016 Update(8.0.1.360)

I created a new Dashboard and used a html web resource that contains a grid. There is a link that redirects to the detail page for each record. When I checked this in browser, It works properly. But from dashboard I cannot redirect to the Details page and following is the error that appears in console:

global.ashx?ver=-942172701:5 Uncaught Error: Sys.InvalidOperationException: Service Xrm.Interfaces.Services.IMostRecentlyViewedService already has an implementation
at Function.Error.create (global.ashx?ver=-942172701:5)
at Function.Error.invalidOperation (global.ashx?ver=-942172701:5)
at Xrm.XrmServiceDirectory.register (global.ashx?ver=-942172701:26786)
at Xrm.ScopedServiceDirectory.register (global.ashx?ver=-942172701:25708)
at Xrm.ScopedServiceDirectory.register (global.ashx?ver=-942172701:25708)
at Xrm.ScopedServiceDirectory.register (global.ashx?ver=-942172701:25708)
at Mscrm.RecentlyViewed.initialize (main.js?ver=-942172701:1)
at Mscrm.RecentlyViewed.endUpdate (global.ashx?ver=-942172701:5)
at Sys._Application.endCreateComponents (global.ashx?ver=-942172701:5)
at Sys._Application._raiseInit (global.ashx?ver=-942172701:5) .

Please help.

Thanks in advance.

 

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  • Suggested answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,074 on at
    RE: Cannot Redirect to another page from Dashboard

    Hi Monali,

    Please refer the following thread.

    community.dynamics.com/.../197263

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