Dear Friends,
Apologies if this is not the ideal forum for the following question.
I need to understand whether an organisation that has Dynamics CRM Online licenses, which Dynamics 365 licences are appropriate? Are they able to easily move to any of the Dynamics 365 licenses or is there a particular licence path?
For instance:
Current licences = 10 Dynamics CRM Online licences
Proposed Licences = 2 Dynamics 365 Sales Professional and 8 Dynamics 365 Team Members
The environment is fairly basic and they tend to use it mainly for Sales, Leads, Opportunities, Contacts and Accounts. I hear that the Team Members licence restricts the permissions for the Account area.
So the questions are:
1) Is there a certain Licence path that has to be followed and if not does my proposed licences work?
2) Are there any major pitfalls/considerations I need to know about?
Thank you in advance for your time.
Mark.