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Microsoft Dynamics CRM (Archived)

Workflow

Posted on by Microsoft Employee

Hi,

I am having a difficulty, there are two WFs only triggers on the record field change and the other WF triggers when the record is created and the Opp entity gets updated (this happens due to the record field change in first WF)..?

Now i do need both WF, could anyone suggest me how to approach this scenario.

Scenario why my Wf is triggering twice:

1st WF, it triggers with record field change. To trigger the WF, I need create an APP.

So when i create the APP, It is updating the OPP entity in the 2nd WF as the Record is created (App) and it again triggering the 1st WF.

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  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Workflow

    Thanks for your help guys, I managed to sort it out.

  • Suggested answer
    RE: Workflow

    Hello ,

    suggestion -

    you could make it through parent and child workflow , make second step workflow as a child workflow and call it from first step work flow  

  • Aric Levin Profile Picture
    Aric Levin 30,188 on at
    RE: Workflow

    Hi Mahesh,

    More details would be helpful as Wei suggested. Is it possible that when you are executing the second workflow, the field that triggers the first workflow is being updated, which might cause the issue for you.

    If that is the case, you might want to add some additional conditions on the first workflow to decide whether or not to execute the logic.

    Hope this helps.

  • Suggested answer
    Temmy Wahyu Raharjo Profile Picture
    Temmy Wahyu Raharjo 2,914 on at
    RE: Workflow

    Generally speaking, if you want to make your workflow more manageable. Just create one workflow to updating value of the entity itself.  If you want to update/create another entity, you can create workflow as many as you like. The reason behind it is to avoid triggering multiple times.

    So I believe you need to merge your workflow or else just give us more detail information your workflow.

  • Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Workflow

    Hi,

    can you provie the setting of your workflow as picture?

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