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Microsoft Dynamics CRM (Archived)

ErrorCode>-2147220970</ErrorCode

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Posted on by 550

Recently when I try to open dynamic crm 2015 with internet explorer (in server computer or clients) I receive a generic error and then a message with downloadable log as blow :

   

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Xml.XmlException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #154300BEDetail: 
<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
  <ErrorCode>-2147220970</ErrorCode>
  <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
  <Message>System.Xml.XmlException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #154300BE</Message>
  <Timestamp>2015-04-06T10:07:00.5709768Z</Timestamp>
  <InnerFault>
    <ErrorCode>-2147220970</ErrorCode>
    <ErrorDetails xmlns:d3p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
    <Message>System.NullReferenceException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #DD490E54</Message>
    <Timestamp>2015-04-06T10:07:00.5709768Z</Timestamp>
    <InnerFault i:nil="true" />
    <TraceText i:nil="true" />
  </InnerFault>
  <TraceText i:nil="true" />
</OrganizationServiceFault>


by dismissing it , social panes does not load and views just load on first execution but won't load when I change page . but I see no issue with other browsers!

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I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    on at

    What version of IE are you using and what happens if you try it in compatibility mode?

  • Suggested answer
    Community Member Profile Picture
    on at
  • Mark Horrocks Profile Picture
    on at

    Did anyone get a good answer to this query? We have an example occurring in CRM when trying to load the Contact entity form, there are on OnLoad events or custom plug-ins triggered so cannot be anything to do with that - only occurred after UR0.1 was applied. 

    The error even occurs for the System Administrator and seems to be linked to custom fields. 

  • nima19864 Profile Picture
    550 on at

    In Fact I used other browsers for a while and the problem just gone away by it self!

  • Arpita Saini Profile Picture
    on at

    Is this issue resolved ? Are you still facing the issue?

  • nima19864 Profile Picture
    550 on at

    Yes, its now more than 6 months and no other sign!

  • Mark Horrocks Profile Picture
    on at

    This was resolved in my instance by removing the custom fields, as we wanted to check if one of these was causing an issue in the solution, and then went about re-adding them and checking the form load in the UI. The error as not resurfaced since (at this point), I'm not sure why this worked exactly, but it did.

  • Venkatesh Ekkaluri Profile Picture
    150 on at

    Hi nima19864,

     

    I got the same problem. Have you solved it. If so can you pls let me know how you did it?

    Its Urgent.

     

     

    Thank's

    Venkatesh.

  • nima19864 Profile Picture
    550 on at

    As I said above, I used other browsers for a while It vanished after a vile by itself!!!

  • BLP Profile Picture
    on at

    We have had exactly the same problem today for two separate uses in different business units in different location and with different roles.

    Overnight for one user the problem fixed its self.

    Currently the second user is using Chrome where there is no problem. We will try going back to Explorer later in the week.

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