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Microsoft Dynamics CRM (Archived)

Flag email as spam in CRM

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Posted on by vgow

2,620

Hi,

Is it possible to flag email as spam in CRM so that we can block the sender?

Thanks,

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Community Member on at

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Hi Vgow,

no, I don't think but you can create a custom filter to realize this and add new contacts to block whenever you think necessary.

However, I seek other solutions.

Bye

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Anjali Raj on at

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There is no OOB functionality which allows you to create custom filter which can flag email as spam, you can use different business logic using external datasource to achieve it .

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vgow 2,620 on at

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Thanks for your input guys,

Chetan, can you elaborate on 'use different business logic using external datasource to achieve it.', im not to sure I understand this completely...

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Sumit Bhatnagar 99 1,850 on at

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Hi,

You can not flag emails in CRM but you can create a contact record and then block that contact's email to be track.

hope this help!

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Sumit Bhatnagar 99 1,850 on at

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Hi..

Do you still have the same issue ? If yes then let me know..

Thanks.

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