When creating a Credit Memo (Transactions>Sales>Transaction Entry>Credit Memo) in GP where does the debit side of the Distribution pull from? I get the feeling it's pulling from the Distribution Type of CRMEMO. How can I adjust this and can this be done on a per Customer basis?
Best,
Todd M Bowlsby
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Just to add to Sagi88's reply, in the US version of GP, the CRMEMO distribution is controlled by the account specified for 'Credit Memos' on the Posting Accounts Setup (Tools > Setup > Posting > Posting Accounts > Display: Sales).
Hi Todd,
These accounts are driven from the company posting accounts under Sales - Credit Notes / Debit Notes.
They do not default from the customer so to automate it a trigger would be required to set that account index on the distribution to one that is found on the customer card.
Hope this helps
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