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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Unable to see Disquali...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Unable to see Disqualify Options on a form

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Posted on by EKL 10

1643.pastedimage1607009036708v4.png

On the form Level Disqualify is showing Loading ,when we select single record it is showing options for Disqualify

8551.pastedimage1607009102149v5.png

  • Wahaj Rashid Profile Picture
    Wahaj Rashid 11,323 on at

    Hi,

    Can you please try in  a different browser?

    Can you also check if you have a custom enable or display rule for Disqualify button?

    Thank you,

    Wahaj

  • Suggested answer
    Ricardo Gimenez Profile Picture
    Ricardo Gimenez Microsoft Employee on at

    Hello,

    Please, clean the browser cache and cookies. Also, please try to reproduce the same behavior in a different browser or using a InPrivate session. You could try use this troubleshooting guide in order to collect more details about the button: Ribbon Troubleshooting Guide (microsoft.com)

    Thanks,

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