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Customer experience | Sales, Customer Insights,...

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Unable to see Disqualify Options on a form

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Posted on by EKL

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On the form Level Disqualify is showing Loading ,when we select single record it is showing options for Disqualify

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Wahaj Rashid 11,321 on at

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RE: Unable to see Disqualify Options on a form

Hi,

Can you please try in a different browser?

Can you also check if you have a custom enable or display rule for Disqualify button?

Thank you,

Wahaj

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Ricardo Gimenez on at

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RE: Unable to see Disqualify Options on a form

Hello,

Please, clean the browser cache and cookies. Also, please try to reproduce the same behavior in a different browser or using a InPrivate session. You could try use this troubleshooting guide in order to collect more details about the button: Ribbon Troubleshooting Guide (microsoft.com)

Thanks,

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