We have a draft in Flexible Billing Maintenance (BI.BAM.000) which we can't delete. It appears to be stuck on the Account Category "OTHER DIRECT" which doesn't exist and is invalid (no one knows how it got on there)
Can this be deleted through SL or do we need to remove the entry from the Database?
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If the draft is still in process, unselect all of the rows click save. Then highlight the draft number and hit the delete "X". This will get rid of the draft invoice. However, your charge will need to be reversed via Journal entry. If this doesn't work, you may have to setup a billing rule for "OTHER DIRECT" to push it through and write it off. Hope this helps. ~Denise
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