Hello everyone!
I have an issue where the user is being given the following error when accessing Dynamics 365 for Outlook app:
The user has the D365 app for Outlook User security role to his user. I have also checked that the Mailbox entity from the Business Management tab (of the mentioned security role) has privileges:
I have also added privileges to the Record Creation and Update Rule:
(The above 2 with regards to the Mailbox and Record Creation and Update Rule entities were found on the Microsoft support documentation).
Are there any suggestions or anything that I might have missed, please?
Thank you in advanced,
Marie