How to register a contact as a no-show to an event

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Posted on by S.R

Hi all,

We are running OOTB Dynamics with the marketing module after we have recently upgraded from on-prem to cloud, thus we are quite inexperienced on some of the Marketing functionality.

Case:

We are running small events and due to legal and compliance requirements we need to be precise on who was registered, registered and cancelled and registered but didn't attend/check in for the event.

Its easy to see who has been invited/registered for the event and but how can i in an easy way indicate that a contact was registered but didn't not attend and is therefore a no show.

Additionally, we want this to be registered in the system so we can use this info to create segments and use for customer journeys.

Thanks in advance,

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Eiken Microsoft Employee on at

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Hi,

Dynamic Segment can screen out contacts who registered but did not check in.

Now I add some contacts who register the event and some of them have checked in.

You can refer to following image.

The members are the target contacts after screening.

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