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Free Shipping on threshold sales amount

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Posted on by GS-17051342-0

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We offer free shipping on orders that meet a certain threshold. Thresholds are negotiated with each customer. Is there a way in Business Central to have shipping cost applied if sales amount is not met. When you have a lot of customers and orders its a tedious process. This feature seems to be standard in other ERP systems where you can assign a shipping threshold within the customer profile. When the warehouse employee enters the shipping costs, the system will know if it should be applied or not applied to the sales invoice.

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Valentin Castravet 32,210 Super User 2026 Season 1 on at

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Out of the box this is not something that Business Central can do. But a fairly simple customization can be made that can accomplish this.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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YUN ZHU 99,090 Super User 2026 Season 1 on at

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You can create a template that contains the shipping cost line.
When the amount reaches what you need, delete it manually. This might be a little simpler than adding it manually.

Of course, customization can be better.

Hope this can give you some hints.

Thanks.

ZHU

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GS-17051342-0 354 on at

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Most companies don't want the warehouse workers to touch the sales order. I am shocked business central doesn't have this function in the create shipment screen.

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Ben Baxter 6,918 Super User 2026 Season 1 on at

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There are several shipping apps available on AppSource which offer this. They include the Pick/Pack process, which generally identifies the number of packages, dimensions, and weights which can be used to determine the cost of shipping. In the application, rules can be established as to how the shipping costs are applied to the order (at cost, marked up, free, etc.).

I would encourage you to reach out to your partner to see if they have a preferred solution for this functional need.

Best Regards,

Ben Baxter

Accent Software Inc

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Jun Wang 8,210 Moderator on at

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this is not out of box for BC, you could check out Dynamic ship by Insight works. It has this feature called freight price rules

https://kb.dmsiworks.com/knowledge-base/freight-price-rules/

Jun Wang

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GS-17051342-0 354 on at

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Does Microsoft Dynamics 365 have this? If not Ill speak to my partner in determining an add-on.

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Valentin Castravet 32,210 Super User 2026 Season 1 on at

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No it does not.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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