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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Free Shipping on thres...
Small and medium business | Business Central, N...
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Free Shipping on threshold sales amount

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Posted on by GS-17051342-0 130
We offer free shipping on orders that meet a certain threshold. Thresholds are negotiated with each customer. Is there a way in Business Central to have shipping cost applied if sales amount is not met. When you have a lot of customers and orders its a tedious process. This feature seems to be standard in other ERP systems where you can assign a shipping threshold within the customer profile. When the warehouse employee enters the shipping costs, the system will know if it should be applied or not applied to the sales invoice.
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 26,349 Super User 2025 Season 1 on at
    Free Shipping on threshold sales amount
    No it does not. 
     
  • GS-17051342-0 Profile Picture
    GS-17051342-0 130 on at
    Free Shipping on threshold sales amount
    Does Microsoft Dynamics 365 have this? If not Ill speak to my partner in determining an add-on.
  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 7,604 Super User 2025 Season 1 on at
    Free Shipping on threshold sales amount
    this is not out of box for BC, you could check out Dynamic ship by Insight works. It has this feature called freight price rules
     
     
     
     
     
    Jun Wang
  • Suggested answer
    Ben Baxter Profile Picture
    Ben Baxter 5,275 Super User 2025 Season 1 on at
    Free Shipping on threshold sales amount
    There are several shipping apps available on AppSource which offer this.  They include the Pick/Pack process, which generally identifies the number of packages, dimensions, and weights which can be used to determine the cost of shipping.  In the application, rules can be established as to how the shipping costs are applied to the order (at cost, marked up, free, etc.).
     
    I would encourage you to reach out to your partner to see if they have a preferred solution for this functional need.
     
    Best Regards,
    Ben Baxter
    Accent Software Inc
  • GS-17051342-0 Profile Picture
    GS-17051342-0 130 on at
    Free Shipping on threshold sales amount
    Most companies don't want the warehouse workers to touch the sales order. I am shocked business central doesn't have this function in the create shipment screen.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 78,034 Super User 2025 Season 1 on at
    Free Shipping on threshold sales amount
    You can create a template that contains the shipping cost line.
    When the amount reaches what you need, delete it manually. This might be a little simpler than adding it manually.
    Of course, customization can be better.
     
     
    Hope this can give you some hints.
    Thanks.
    ZHU
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 26,349 Super User 2025 Season 1 on at
    Free Shipping on threshold sales amount
    Out of the box this is not something that Business Central can do. But a fairly simple customization can be made that can accomplish this.
     
     

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